Refund and Returns Policy

Please ensure you select your product carefully before placing an order, as we do not provide refunds, exchanges or returns for incorrectly ordered items or change of mind.

Please ensure you select your product carefully as once you submit your order it cannot be cancelled.

We offer a 12 month warranty on all products sold through batterytek.com.au.

If your item has developed a fault or was damaged on receipt, and you need to complete a return please contact us first with your order ID and a summary of the problem.

Once we receive the returned item we will either refund your order in full or resend you out a replacement depending on what you prefer.

All returns must be returned using registered (tracked) shipping, we are not responsible for any lost or damaged items during the return process.